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Written text describing the features and functions of customizable interfaces to collections of Internet resources.

  1. Challenges of User-Centered, Customizable Interfaces to Library Resources
    Author: Morgan, Eric Lease
    Description: This editorial introduces the articles in this theme issue of ITAL, an issue surrounding the concepts and implementations of user-centered, customizable interfaces to collections of library resources. It also provides me with the opportunity to share some of my own experiences with one of these implementations, MyLibrary@NCState.

  2. mylib-dev
    Author: NCSU Libraries
    Description: Mylib-dev is a mailing list supporting a community of people who want to discuss the development of personalized library interfaces such as but not limited to MyLibrary@NCState. Discussions are expected to surround policy issues of such applications as well as technical matters. The mailing list is unmoderated and open to the public.

  3. MyLibrary in your library
    Author: Morgan, Eric Lease
    Description: Traditional reference services could benifit from a bit more automation and at the same time continue to provide the human interaction our profession has so dearly provided for decades. Considering the growing number information services available, reference services will evolve at a faster pace in order to compete with the myriad of similar services. A combination of electronic, customizable interfaces -- complete with more effective context-sensitive help, automated, guided assistance, and personal librarians on call -- may be part of the answer.

  4. MyLibrary@NCState: The Implementation of a User-centered, Customizable Interface to a Library's Collection of Information Resources
    Author: Morgan, Eric Lease
    Description: The text describes MyLibrary@NCState, an extensible implementation of a user-centered, customizable interface to a library's collection of information resources. The system integrates principles of librarianship with globably networked computing resources creating a dynamic, customer-driven front-end to any library's set of materials. It supports a framework for libraries to provide enhanced access to local and remote sets of data, information, and knowledge. At the same, it does not overwhelm its users with too much information because the users control exactly how much information is displayed to them at any given time. The system is active and not passive; direct human interaction, computer mediated guidance and communication technologies, as well as current awareness services all play indispensible roles in its implementation.

  5. Personalization is Over-Rated
    Author: Nielsen, Jacob
    Description: Web personalization is much over-rated and mainly used as a poor excuse for not designing a navigable website. The real way to get individualized interaction between a user and a website is to present the user with a variety of options and let the user choose what is of interest to that individual at that specific time. If the information space is designed well, then this choice is easy, and the user achieves optimal information through the use of natural intelligence rather than artificial intelligence. In other words, I am the one entity on the world to know exactly what I need right now. Thus, I can tailor the information I see and the information I skip so that it suits my needs perfectly.

  6. Personalized Electronic Services in the Cornell University Library
    Author: Cohen, Suzanne et al.
    Description: Library users who are Web users expect customization and interactivity. MyLibrary is a Cornell University Library initiative to provide numerous personalized library services to Cornell University students, faculty, and staff. Currently, it consists of MyLinks, a tool for collecting and organizing resources for private use by a patron, and MyUpdates, a tool to help scholars stay informed of new resources provided by the library. This article provides an overview of the MyLibrary project, explains the rationale for the development of the service in the library, briefly discusses the hardware and software used for the service, and suggests some of the directions for future developments of the MyLibrary system.

  7. Personalized Library Portals as an Organizational Culture Change Agent:Reflections on Possibilities and Challenges
    Author: Lakos, Amos and Gray, Chris
    Description: A library Web portal has the potential of changing how libraries are used and how librarians will do their work. These portals have the potential of bringing about real change to our professional and organizational culture. These changes will enable libraries to be customer centered. Systems and processes will be based on dynamically linked and scalable databases that will enable library staff to concentrate on content delivery and teaching. These trends will inevitably enhance the academic library's ability to deliver on its major strategic goal-delivering positive learning outcomes to customers and stakeholders. However, the library Web portal will not bring these benefits to the library organization and institution without overcoming certain obstacles, including certain forces within the organizational culture that will resist changes in this direction.

  8. Provosts on Portals
    Author: Weber State University in Ogden, Utah
    Description: Provosts on Portals is a project designed for  AASCU provosts and  chief academic officers.  It is the result of a partnership between  AASCU and the TLT Group to explore just-in-time learning for very  busy senior university officials.  The topic for the first pilot project  is web portals, an emerging phenomenon that promises to  revolutionize the ways universities can communicate and create  community.

  9. Taking Portals Personally: A Design Review
    Author: Kravatz, Harris

  10. Too Many Channels: Making Sense out of Portals and Personalization
    Author: Ketchell, Debra S.
    Description: Academic clientele expect their library to select the best and organize it effectively for their personal consumption. Most libraries currently organize content according to organizational, service, or subject categories. For many faculty, staff, and students at large institutions with a wealth of licensed and free Internet content, this translates into a glut of information. Some answers to a broad hierarchical approach are customization through a MyLibrary feature, a role-based vertical view, and a powerful search engine all built on a rich resource database. This article will discuss customization and personalization issues for libraries in light of broader university and commercial developments, and the imperative to integrate content into the workflow of users at the point of need.

  11. Using my.library to Create a Research Guide at the University of Toronto
    Author: University of Toronto

  12. VCU's My Library: Librarians Love It. . . . Users? Well, Maybe
    Author: Ghaphery, Jimmy and Ream, Dan
    Description: Virginia Commonwealth University's My Library project (www.library.vcu.edu/mylibrary) has chosen "ease of use" as its primary design criteria. The development of this tool using Perl scripting is described, and reports derived from usage logs are analyzed here. My Library tends to appeal a great deal to a small number of users as a personal tool. Librarians have found it popular as a class teaching tool, with pages designed for specific classes in library instruction receiving the heaviest use.

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Author: Eric Lease Morgan (eric_morgan@infomotions.com)
URL: http://www.infomotions.com/portals/